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Shipping & Delivery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

JB Millworks, LLC has a full fleet of trucks for all your delivery needs. We offer a wide variety of ways to get the product to your home or workplace. These trucks consist of a 26ft box truck for your full house and stair packages, a 16ft tall box truck for your small trim and misc. orders and a variety of pickups to transport the small items. The drivers at JB Millworks, LLC take great pride in delivering your material in an expedient and professional manner. The diversity of our drivers allows our fleet to meet the needs of both large and small volume builders and individual homeowners.

 

Free Delivery

JB Millworks, LLC offers free delivery within its service area with a cash minimum purchase. Outside this area there may be a fee for delivery. Our regular deliveries are Mon-Fri. 9am to 3pm. We do not guarantee any deliveries before 10am unless approved by shipping department. In most cases, we can deliver our in-stock products in a quick turn-around. For example, if you call your order in at 12pm, you should receive it the next day by 12pm. If you call an order in at 8am you should receive it by 4pm the same day. This is not always the case at times we may be able to deliver even quicker.

 

Ordering Items with Different Availabilities

If you purchase a product package with different availability, delivery will be held until the package can be shipped complete without back-orders unless the customer requests differently. If this is the case, please notify your sales agent to let him or her know in what manner you would like it delivered.

Got a Problem with a Delivery?

If you have a problem with a delivery, please contact our shipping and receiving department as soon as possible. This will enable us to correct the problem quickly.

Receiving Your Product.

When the product comes to you on our delivery truck, the driver will unload the items in the closest reasonable area requested. After the items have been safely unloaded and stacked neatly, the driver will ask you to look over the material with him. At this time, you will sign the delivery ticket agreeing all items are accounted for and correct. If you will not be available to sign, a copy of the ticket will be left on the job site for you to approve.

Items Left on the Job Due to Customers Request.

When you call in an order to the office or your salesman for a delivery and our delivery driver delivers the product. JB Millworks, LLC is not responsible for any theft or vandalism that may occur.

Undeliverable packages.

In the event of unforeseen circumstances that we are not able to deliver a package due to weather, jobsite conditions, etc., someone at the office will contact you as soon as possible. If a delivery is delivered more than once because of jobsite conditions there may be additional fees.

Delivery of Large Items.

These items are handled on an individual basis and are handled accordingly.